Quick•Step^® laminate floors are very durable and made with our patented Uniclic^® locking system. This locking system allows for the use of our products in both bathrooms and kitchens as long as certain precautions are taken. We do not recommend the use of any of our beveled products in bathrooms. However, our non-beveled products can and have been used successfully in bathrooms. We have special installation instructions to follow when installing Quick•Step^® laminate flooring in the bathroom. In the kitchen, you may use any of our products including beveled products. Care must be taken to avoid leaving water on the floors. The perimeter gap around the sink, dishwasher, garbage compactor, any outside entrance door, and behind the refrigerator must be completely filled with Quick•Step^® Sealant or a quality silicon caulk. Wet areas include but are not limited to: bathrooms, powder rooms, kitchens, mud rooms, foyers, and laundry rooms. Neither Quick•Step^® flooring, nor Quick•Step^® accessories are recommended for extreme humidity applications such as in saunas or swimming pool areas. Since prolonged water exposure could damage your laminate flooring, the following installation recommendations should be closely followed:

• An expansion area of 5/16" – 3/8" must be provided around all vertical obstructions including walls, permanent cabinets, pipes, etc.
• All perimeter expansion areas must be completely filled in using the Quick•Step^® Sealant Kit. When applying sealant, it is helpful to first apply a strip of masking tape parallel to and approximately 1/32" from the edge of the laminate. Then fill the expansion area with sealant, remove excess with a plastic scraper or putty knife, and remove tape. Let dry for 24 hours before exposure to water.
• Maximum 40 ft (12.2 meter) lengths can be installed without a transition joint. Under each entrance door of the room, a transition joint must be installed.
• Quick•Step^® maintenance products should be used and Quick•Step^® maintenance procedures should be followed for years of enjoyment of your Quick•Step^® flooring.
• Wipe up spills immediately. Do not allow liquids to stand on your floor or stay in contact with any Quick•Step^® accessory.

Thanks to the closed surface structure of Quick•Step^® laminate floors and the closed joints between the boards, there's nowhere for dust to creep. Moreover, the perfect laying and finishing of your Quick•Step^® floor means it's easy to clean. Dust mites and other allergy-causing organisms cannot survive on clean laminate floors. This will help you protect your home from allergens. This is extremely important for people suffering from asthma or dust allergies. To maintain good hygiene it is essential that you always use a Quick•Step^® maintenance product for cleaning. These do not contain any wax or varnish which can attract dust. With the Quick•Step^® microfiber tissues (Quick•Step^® maintenance kit) you can easily remove all dust.

Quick•Step^® is a laminate floor. The base of a Quick•Step^® floor is a watertight, glued HDF board (High Density Fibre Board). This is covered with a design layer and a transparent overlay against wear and tear. Underneath, a barrier layer stops rising damp and prevents the boards from deforming. The design layer is a photo of wood or tiles that is printed on paper. This paper is submerged in melamine resin. This is covered with a very strong and transparent protective layer. The melamine layers are pressed on the HDF board in a press under high pressure and temperature. In addition, a wood or tile structure is also pressed into the top layer. For example, the oak designs have a wood texture that coincide exactly with the wood pattern. The highly refined printing technique means that you can hardly tell the difference between the photo and real wood. So you can have a "wooden floor" in your home without sacrificing valuable trees. In addition, you don't have to worry about the disadvantages of a wooden floor. There's a Quick•Step^® laminate floor for every budget. They are easy and fast to install (yourself) and easy to maintain.

Quick•Step^® floors are sold through specialty retail shops. To find the dealer nearest you, click here.

By passing a variety of rigorous performance tests to ensure durability, strength and overall quality, our floors have earned the North American Laminate Flooring Association (NALFA) Certification Seal. To learn more, visit NALFA.com. Additionally, an AC-rating measures how well a floor will resist damage from abrasion, impact, stains, household chemicals and burns. All Quick•Step^® floors have achieved an AC-3 or AC-4 rating, meaning that they can withstand normal wear and tear associated with increased foot traffic in heavy residential or light commercial applications.

NatureTEK Plus uses a combination of proprietary features to create waterproof protection.
The Uniclic® joint system, GenuEdge® pressed bevel edge and Hydroseal perimeter coating in
combination, create the NatureTEK Plus waterproof flooring system technology, allowing for a
Residential Limited Lifetime Flooring system and Pet Warranty when installed properly.

NatureTEK Select uses our Uniclic® joint system and Hydroseal perimeter coating on a milled
bevel edge to allow for a Residential 10-Year Flooring System and Limited Lifetime Pet
Warranty when installed properly.

Hydroseal is a hydrophobic coating applied around the perimeter of the click profile and is an
integral part of the NatureTEK Plus and NatureTEK Select waterproof flooring systems.

Yes. Provided the basement meets all of the requirements specified in the installation
instructions. This includes acceptable subfloor moisture levels. Do not install in rooms with floor drains or sump pumps.

Yes. NatureTEK Select and NatureTEK Plus protects against pet accidents and is covered by our
Limited Lifetime Full Pet Stain Warranty.

Yes. All QuickStep floors are subjected to rigorous tests that are designed to ensure that all
QuickStep products meet the highest standards and do not harm interior air quality. NatureTEK
Plus is FloorScore Certified, a 3rd Party confirmation of the product’s low VOC footprint.

No. NatureTEK Plus and NatureTEK Select function as a waterproof flooring system when
installed properly. Individual planks are not waterproof.

No, The NatureTEK Plus and NatureTEK Select waterproof flooring system warranties apply to
household spills only. Flooding, leaking pipes, mechanical failure and appliance leaks are
examples of events not covered under the warranty.

Quick•Step^® floors are fine in a bathroom. We suggest not using the styles with the beveled edge as it has certain precautions that need to be taken. Listed below is some information regarding the installation of our floors in wet areas. Wet areas would include but are not limited to; bathrooms, powder rooms, kitchens, mud rooms, foyers, and laundry rooms. Neither Quick•Step^® flooring, nor the Quick•Step^® accessories are recommended for extreme humidity applications such as in saunas or swimming pool areas.

Since prolonged water exposure could damage your laminate flooring, the following installation recommendations should be closely followed:

• An expansion area of 5/16" – 3/8" must be provided around all vertical obstructions including walls, permanent cabinets, pipes etc.
• Installation in wet areas
  Since prolonged water exposure could damage your laminate flooring, the following installation recommendations should be closely followed to validate your residential water resistant warranty. Wet areas would include, but are not limited to: bathrooms, powder rooms, kitchens, mud rooms, foyers, and laundry rooms. Neither flooring planks nor accessories are recommended for applications with extreme humidity. The water resistant warranty excludes all products thinner than 5/16-inch and does not apply to beveled edge products when used in bathrooms. An expansion area of 3/8-inch must be provided around all vertical obstructions including walls, permanent cabinets, pipes, etc. All perimeter expansion areas must be completely filled in with a water-repellent flexible silicone sealant. When applying sealant, it is helpful to first apply a strip of masking tape parallel to and approximately 1/32-inch from the edge of the flooring. Then fill the expansion area with sealant, remove any excess with a plastic scraper or putty knife, then remove the tape. Let dry for 24 hours before exposure to water. It is important that moisture does not enter the core of any cut planks
• Maximum 26 ft (8 meter) lengths can be installed without a transition joint. Under each entrance door of the room, a transition joint must be installed.
• Quick•Step^® maintenance products should be used and Quick•Step^® maintenance procedures should be followed for years of enjoyment of your Quick•Step^® floors.
• Wipe up spills immediately. Do not allow liquids to stand on your floor or stay in contact with any Quick•Step^® accessory.

Information regarding our floor maintenance: Laminate flooring is virtually maintenance-free. Routine cleaning requires you only to vacuum, use a dust mop, or a slightly damp (not wet) mop and dry with a clean, white cotton cloth. The only product that you will need to use to clean your floor on a regular basis is Quick•Step^® Quick Clean. With its smooth surface, Quick•Step^® flooring cannot retain dust or dirt.

NEVER use a wax, polish, oil, or varnish coating on the floor. Do not use soap-based detergents, oil soaps, or one-step clean and shine type products, or any product that squirts liquid directly on the floor.

For dry maintenance, use a dust mop or vacuum cleaner. Avoid vacuum attachments with ‘beater bars’, which could damage your floor.

For damp maintenance: Apply diluted QS Quick Clean cleaning product or water lightly to dry, soft cloth (never directly to the floor), wipe over floor. (Never use other cleaning products or detergents!) This product cleans the floor very well and leaves a satin shine. Only use a WELL WRUNG OUT CLOTH. ALWAYS WIPE DRY IMMEDIATELY AFTER until no moisture is visible on the floor. If you do not wipe it dry, the Quick Clean product has virtually no effect.

Unless you have Naturetek Plus flooring WET MAINTENANCE IS ENTIRELY FORBIDDEN! Never wet mop or use wet or steam cleaners on your floor.

Remove stubborn stains carefully with Quick•Step^® Force or a little acetone on a soft cloth. Never use steel wool, abrasive cleaners, or scouring powder, as they will scratch your floor.

Quick•Step^® laminate is based on pre-treated, watertight glued HDF board. Despite Quick•Step^® laminate’s relative moisture-resistance, remove any excess water immediately. Enjoy your Quick•Step^® laminate floors!

You can install Quick•Step^® flooring yourself by following our Installation Instructions within our website. For more intricate floor designs contact your retailer for assistance.

The general installation process for NatureTEK Plus and NatureTEK Select is identical to other
QuickStep laminate wood products. All products should be acclimated for 48 hours and there is
an additional step required after installation to seal the perimeter prior to installing moldings.

No, NatureTEK Plus and NatureTEK Select can be installed with standard laminate flooring
installation tools.

We offer a variety of industry leading underlayment options such as Unisound, Real Sound™
Advanced, Combi and Fanfold that offer easy installation, superior sound, thermal, and
moisture protection.

A moisture barrier is required over a concrete subfloor and optional over wood subfloors a
moisture barrier is required over the exposed earth in an open crawl spaces.

NatureTEK Plus is engineered to prevent everyday household spills from penetrating the top
surface of the floor. Once planks are cut during installation this protection is removed from the cut edges. Therefore, perimeter sealing with 100% silicone sealant is required to maintain the NatureTEK Plus spill protection. This keeps moisture on top of the floor and away from the
unprotected cut edges.

PE foam backer rod is a common construction material used to fill large gaps prior to sealing or
caulking. For NatureTEK Plus, the PE foam backer rod is used to fill the required 3/8” expansion
space to provide support under the 100% silicone sealant used to seal from the floor surface to
the wall. It is highly compressible and will allow the floor to expand and contract as needed and will minimize the amount of silicone sealant required to fill the space.

For some installations (often when replacing carpet), the existing wallbase can remain installed
and is elevated off the subfloor. In this case, the NatureTEK Plus/NatureTEK Select flooring can
be concealed under the wallbase while still maintaining a 3/8” expansion space from the
drywall or sole plate. In this situation we recommend using the 3/8” PE foam backer rod as a
spacer around the installation. It can remain in place after the installation is complete. Apply a thin bead of 100% silicone between the wallbase and the laminate surface to create a seal.

A 3/8” expansion space needs to be maintained around metal door frames. Fill the expansion
space with 3/8” PE foam baker rod and use 100% silicone sealant to cover the backer rod.

No, only 100% silicone sealant should be used. This material will remain flexible over its lifetime and has the proper adherence to the floor and wall surfaces.

It is not required to install the moldings immediately after sealing the perimeter. However, if
excessive silicone sealant is used and allowed to cure before installing the moldings it may
prevent the moldings from seating properly. In this case, an extra step of cutting away excess
sealant will be required. If the moldings are installed immediately after sealing the perimeter,
they can be “set” in the uncured sealant and eliminate potential obstruction from cured silicone
sealant.

A rough approximation is 3 linear feet per minute. For example, a 10’x10’ (40 linear feet) should take about 13-15 minutes to seal. This will vary based on the specific details of your installation.

A rough approximation is 25 linear feet per 10.1 oz. tube of silicone sealant. The exact
consumption will depend on the size and shape of the expansion spaces being sealed.

You can buy Quick•Step^® cleaning products at any of our dealer locations. To find the dealer nearest you, click here.

The daily maintenance routine consists of removing dust and loose dirt. This can be done with dry cleaning. With the Quick•Step^® maintenance set you can clean dry as well as slightly moist. When cleaning dry, the microfiber tissue collects all dirt effectively thanks to its special shape and material. For more intensive maintenance, a slightly moist clean is sufficient. For the slightly moist cleaning, the microfiber tissue is moistened with the water spray and a little Quick•Step^® cleaning product, or you can use a well-wrung floor cloth. For cleaning floors with bevelled V-grooves, it is recommended to only clean dry because moist cleaning may cause the dirt to accumulate in the bevelled grooves and this will be difficult to remove. For this reason, you must always vacuum the floor first or clean with a dry microfiber tissue. Then use a slightly moist tissue if necessary. Always use a dry microfiber tissue to finish cleaning.

All Quick•Step^® floors are Anti-Static. Consequently, there is less attraction of dust which results in easy-clean surface. The closed surface of the floor does not allow bacteria to adhere. Therefore, Quick•Step^® is the hygienic floor par excellence. To maintain the Quick Step Warranty, use the cleaning products available from Quick•Step^®.

Cured silicone can be peeled or rubbed off the floor surface with your finger. If the silicone is uncured or if additional cleanup of cured silicone is required use a small amount of acetone or mineral spirits on a clean rag.

A damaged NatureTEK Plus or NatureTEK Select plank can be replaced by a professional
laminate installer using industry standard methods.

A dust mop is the primary recommended cleaning tool. Occasional wet mopping (NatureTEK
Plus) or damp mopping (NatureTEK Select) with water only, using a well wrung out mop, is also
possible. If needed, use a solution of 1 cup of vinegar per gallon of water or 1/3 cup non sudsing ammonia per gallon of water. Do not use abrasive cleaners, detergents, soaps, waxes or
polishes.

No. Do not use vacuum rotating beater bares, floor scrubbers, steamers, jet mops or similar
products.

All Quick-Step flooring is manufactured in compliance with the California Air Resources Board's (CARB) Airborne Toxic Control Measure (ATCM) 93120 Title 17, California Code of Regulations Phase 2 standards. Our suppliers are audited, with samples randomly selected for testing by an independent Third Party Certifier approved by CARB. For additional information on formaldehyde and products manufactured prior to the establishment of CARB standards, click here.

Quick•Step floors are subjected to rigorous, independent testing designed to ensure our flooring products abide to the highest industry and governmental standards. Additionally, Quick-Step floors are FloorScore™ certified, meaning our flooring meets strict indoor air quality standards.  Learn more here.

A vast majority of Quick-Step products are manufactured in the United States, at our manufacturing facilities in North Carolina. A select few of our products are sourced by our manufacturing facilities located in Belgium. Regardless of manufacture location, all Quick-Step® laminate flooring complies with all industry and governmental standards.

The following Quick-Step products are sourced from our manufacturing facilities in Belgium. Although these products are not produced in the United States, they are still rigorously tested and comply with all U.S. industry and governmental standards.

• Envique – Urban Concrete Oak Planks (IMUS1861)
• Envique – Lineage Oak Planks (IMUS1853)
• Envique – Summer Planks (IMUS1860)
• Envique – Chateau Oak Planks (IMUS1850)
• Envique – Maison Oak Planks (IMUS1849)
• Envique – Tuxedo Pine Planks (IMUS1862)
• Eligna – White Brushed Pine Planks (U1235)
• Eligna – Dark Grey Varnished Oak Planks (U1305)
• Eligna – Heritage Oak Planks (U1386)
• Reclaimé – Heathered Oak Planks
• Reclaimé – Flint Oak Planks
• Reclaimé – Malted Tawny Oak
• Reclaimé – Desert Oak Plank
• Reclaimé – Mocha Oak
• Reclaimé – White Wash Oak
• Reclaimé – Manor Oak
• Reclaimé – Old Town Oak
• Reclaimé – Admiral Oak
• Reclaimé – Tudor Oak
• Reclaimé – French Country Oak
• Reclaimé – Veranda Oak
• Reclaimé – Castle Oak
• Veriluxe™ – Graphite Oak
• Veriluxe™ – Sculpture Oak
• Veriluxe™ – Shaker Oak
• Veriluxe™ – Kingsbridge Oak/li>
• Veriluxe™ – Morning Frost Oak
• Veriluxe™ – Medallion Oa

No. We do not import products from China for sale by our Quick-Step brand.

No. We do not utilize Chinese produced components in our Quick-Step flooring.

Formaldehyde is a naturally occurring substance in all wood products, formed by elements found in our environment like carbon, hydrogen and oxygen. While formaldehyde is naturally occurring, high levels can be harmful to humans. We do not add any urea formaldehyde during the manufacturing process for our products.  And we follow exacting industry and governmental regulations regarding formaldehyde emissions. For additional information on formaldehyde, visit here.

Formaldehyde is a naturally occurring substance in all natural wood products, so it cannot be completely removed from floors manufactured with wood components. No urea formaldehyde is added during the manufacturing process for our products. And we regularly check that our products are certified and in accordance with the California Air Resources Board's (CARB) Airborne Toxic Control Measure (ATCM) 93120 Title 17, California Code of Regulations and CARB Phase 2. These strict standards mean that our floors are safe for you and your family.

All Quick-Step® laminate flooring complies with all industry and governmental standards.  As such, Quick-Step brand laminate flooring is in full compliance with the California Air Resources Board (CARB) Airborne Toxic Control Measure (ATCM) 93120 Title 17 Phase II standards for formaldehyde. All of our sources for composite wood components have been tested by an independent, third party CARB-approved certifier and confirmed to meet the exacting standards of the state of California. We also regularly check our certifications to make sure they are updated and that all requirements are continuously being met.  For more information on CARB standards, click here.

Quick-Step brand laminate flooring is in full compliance with the California Air Resources Board (CARB) Airborne Toxic Control Measure (ATCM) 93120 Title 17 Phase II standards for formaldehyde. All of our sources for composite wood components have been tested by an independent, third party CARB-approved certifier and confirmed to meet the exacting standards of the state of California. We also regularly check our certifications to make sure they are updated and that all requirements are continuously being met.